IT and engineering staffing firms aren’t short on data. Between finance systems, ATS platforms, sales reporting, and operational dashboards, leaders today are surrounded by metrics. The real challenge isn’t access — it’s interpretation. Without the right context, it can be difficult to know whether performance signals real strength, average results, or early warning signs.
That challenge led to the development of TechServe BenchmarkPro. Built specifically for IT and engineering staffing firms and powered by Data Minds Optimization, BenchmarkPro is an automated benchmarking solution designed to replace static, manual processes with ongoing visibility into performance. The platform gives leadership teams a clearer, more current view of how their business compares to the broader market, supporting faster and more confident decision-making.
At its foundation, BenchmarkPro shifts benchmarking from an internal-only exercise to a broader industry lens, helping leaders understand not just how they’re performing over time, but how they truly stack up against peers.
“Benchmarking has always been about enabling leaders to manage with facts instead of opinions,” said Mark Roberts, CEO of TechServe Alliance. “BenchmarkPro gives firms a more dynamic and accessible way to understand their position in the market and move forward with greater confidence.”
How BenchmarkPro Helps Leaders Make Better Decisions
BenchmarkPro consolidates financial, operational, and ATS data into a single automated dashboard, replacing fragmented reporting with a unified view of performance. Instead of relying solely on internal trends or anecdotal insight, firms can compare their results against anonymized industry medians sourced from peer organizations.
The dashboard is intentionally built for executive-level use, allowing leaders to quickly assess performance, surface areas of opportunity, and focus attention where it matters most.
“Most staffing firms already have the data,” said Michael Allen, Founder and Principal Consultant at Data Minds Optimization. “The challenge is turning that data into insight. BenchmarkPro streamlines that process and helps leaders quickly see what’s working, what’s not, and where to focus next.”
Key Benefits of the BenchmarkPro Dashboard
- Automated, confidential benchmarking
BenchmarkPro eliminates manual spreadsheets by automating data aggregation and visualization. Firms see only their own performance alongside industry medians, maintaining confidentiality while still enabling meaningful peer comparison. - Clear insight into relative performance
Leaders can quickly understand whether their organization is outperforming, aligning with, or trailing industry norms across key measures like revenue, gross margin, headcount, productivity, and hiring velocity. - End-to-end visibility across the staffing lifecycle
The dashboard spans finance and operations, ATS KPIs, recruiting and sales funnels, efficiency ratios, time-to-fill metrics, and starts-and-stops analysis — offering a comprehensive view instead of isolated data points. - Stronger linkage between activity and financial outcomes
BenchmarkPro helps firms see how changes in efficiency, turnover, or hiring pace translate into revenue and margin impact, enabling more informed planning and performance discussions. - More confident, data-driven decisions
With consistent, regularly updated visuals, leadership teams can identify trends earlier, validate strategic direction with facts, and align stakeholders around shared benchmarks.
Rather than simply displaying numbers, BenchmarkPro is designed to help leadership teams ask sharper questions — and act on them with confidence. By pairing industry benchmarking with automation, the platform enables firms to move from static reporting to continuous, data-driven performance management.
See the BenchmarkPro Dashboard in Action
You can watch an on-demand walkthrough of TechServe’s BenchmarkPro to see how firms are using the dashboard to better understand performance, benchmark against peers, and support smarter leadership decisions.
