Back Office Outsourcing for IT and Engineering Staffing Firms
TechServe 360: An Integrated Payroll, HR, and Benefits Management Service from a Trusted Partner
Designed and delivered by the experts at TechServe Alliance, this all-in-one service offers a proven path to enhanced efficiency, full compliance, and sustainable growth.
Payroll
Let us prepare, process, and file payroll for your staff and contractors >>
As an employer of in-demand IT and Engineering talent, the accuracy and timeliness of your payroll are too important to risk. With TechServe 360, no detail is overlooked or left to chance. You can count on it!
- Payroll experts with 20+ years of industry-specific experience
- Comprehensive processing, filing, and reporting
HR Administration + Compliance
Stay ahead of the ever-changing legal and regulatory landscape >>
Stay compliant without the stress. TechServe 360 offers vigilant monitoring and proactive management, ensuring that you’re always ahead of legal changes and compliance requirements.
- Gain insights from advisors, including the former General Counsel of a public IT staffing firm
- Full coverage from onboarding to offboarding and everything in between
Benefits + Insurance
Streamline enrollment and get high-touch support for your entire team >>
Move beyond “one-size-fits-all” benefits with tailored benefit options for your staff and consultants. Gain flexibility with a broad range of employee benefits and end-to-end employee support.
- Management and support for open enrollment and ongoing programs
- Worker’s compensation management with a ‘pay-as-you-go’ option
Billing + Accounting
Allow your team more time to focus on sales & delivery >>
Our team offers comprehensive Billing and Accounting Services to streamline your financial operations and to ensure your back office runs smoothly.
- Management of client invoicing, follow-ups and responding to client inquiries
- Issuing monthly financial statements, handling accounts payable, supporting tax filings, calculating commissions and bonuses as well as processing employee reimbursements
Business Intelligence
Drive better decisions with advanced business intelligence >>
Take the value of TechService 360 to the next level with our embedded business intelligence dashboard. It’s your go-to source linking payroll data to performance trends. Visualize greater growth.
- Easy-to-track metrics for individual and enterprise results at your fingertips
- Achieve better forecasting and performance management with better data
A Single HRIS Platform for a Singular Experience
Efficient, user-friendly, configurable: An HRIS Platform that
Seamlessly Connects Your Back Office Functions
The TechServe 360 HRIS platform provides you the capacity and security you need to manage all aspects of payroll, HR, and benefits. With mobile access and integrated reporting, streamline your workflows and say goodbye to disjointed processes.
TechServe Alliance knows no two IT and engineering staffing firms are alike. A tailored approach means our services work for where you’re at today and where you’re heading tomorrow.
With TechServe 360, there’s no co-employment or hidden fees.
- Step 1: Discovery A thorough and collaborative evaluation takes into account your current structure, systems, team experience, and level of automation.
- Step 2: Design Then, we craft a detailed proposal that spells out a recommended portfolio of services that aligns with your business goals and budget.
- Step 3: Implementation From there, we get you up and running quickly, with hands-on support and minimal disruption to your operations.
TechServe 360: Frequently Asked Questions
I already use another provider for back-office services. Why should I consider TechServe 360?
Most traditional payroll providers are plug-and-play, self-service platforms built for general use. TechServe 360 is different. We’re a full-service back-office solution built specifically for staffing firms.
Think of us as an extension of your back office — With one call, you can get support across payroll, HR compliance, business and health insurance, accounting, billing, and more. You’ll also have a dedicated point of contact—no 1-800 numbers or chatbots.
And because we specialize in tech staffing, we understand the nuances of your world: from managing transient consultants, navigating multi-state compliance, supporting W2 and 1099 workers, TechServe 360 enables companies to scale quickly with confidence. Our team’s decades of experience in staffing is baked into everything we do.
Does TechServe 360 reduce or eliminate my need to hire back-office personnel?
Yes. Most small to mid-sized firms spend a disproportionately high amount on back-office operations. TechServe 360 enables you to outsource nearly every function, significantly reducing SG&A costs while improving profitability, EBITDA, and long-term value.
But this doesn’t mean you have to let go of your current team. Many clients reallocate their existing staff into revenue-generating roles. We’ve seen office managers and payroll admins grow into recruiting, client success, or operations leadership roles—with TechServe 360 handling the heavy lifting.
Do I have to change my 401(k) provider if I use TechServe 360?
No. You can keep your existing 401(k) plan. We integrate with virtually all major recordkeepers, making it seamless to connect your current provider to TechServe 360’s payroll system.
Will the W2 employer-employee relationship change if I work with TechServe 360?
Not at all. You remain the employer of record. We operate under an Administrative Services Organization (ASO) model—not a PEO—so your employees stay under your EIN. This avoids complications in contracts and maintains your direct relationship with your workforce, while still giving you full-service support.
Do I have to use every service TechServe 360 offers?
No. While payroll and HR compliance are core, all other services—business and health insurance, accounting, billing, etc.—are a la carte. You choose what you need, when you need it.
How long does it take to switch over to TechServe 360?
Most firms complete implementation within 30–60 days. We make the transition as light a lift as possible—often pulling data directly from your existing system instead of having you fill out spreadsheets. We also run parallel payrolls prior to switching over to TechServe 360 to ensure 100% accuracy from day one.
Do I have to switch my current health or business insurance?
Is there a mobile app for employees and consultants?
Yes! Our TechServe 360 mobile app (available on the Apple App Store and Google Play) allows your consultants to log time, request PTO, update direct deposit info, and more—on the go.
What if I’m a startup?
Perfect. We work with new and growing staffing firms to get everything in place from day one—payroll, HR compliance, insurance, and back-office support—so you’re ready to hire and run payroll when the time comes. TechServe membership offers even more resources to help you scale confidently. Think of us as your staffing startup starter pack.
Ready to Learn More?
If you have more questions about back office outsourcing, we’ve got answers.
Discuss your options and find the best fit for your business with our experts.